About

Established in Brisbane in 1981, Portofino has been in the fashion business for over 40 years. Although initially starting out with retail stores, the Portofino shopping experience has evolved to now bringing the store to you. Travelling to areas in the south-east corner of Qld and into Northern NSW, Portofino has taken the worry out of going to shopping centres to get a fashion fix by presenting fashion parades & pop-up shops at venues ranging from Lifestyle Villages/Resorts to View Clubs, Quota Clubs & other charitable organisations as well as Bowling Clubs etc. Roz Fridenberg is the Director of Portofino & hosting these events is most definitely her passion.

FASHION: Portofino specialises in creating a unique shopping experience by presenting a fabulous fashion parade, displaying a full range of affordable garments, most of which are made in Brisbane. They also stock an extensive range of accessories, such as jewellery, scarves and handbags. (a choice far exceeding most boutiques). Clothing and accessories can be purchased on the day of the parade. Sizing is not an issue as a large range of sizes is stocked & any not available can be ordered and posted to the customer free of charge.

FUNDRAISING: Many of the parades are fundraising events & Portofino is called upon to be the entertainment (the drawcard to get people involved). Portofino offers a $50 voucher as a lucky door prize as well as a generous donation (usually a percentage of the day’s takings) to the event’s organising body. The volunteer models also receive a 10% discount on any clothing purchased by them.                    

FUN: Portofino does all the work with the fashion parade. We arrive at the venue approx. 2 hours prior to the starting time to allow us to set up. We ask the models (5-6 ladies of various sizes) who will be volunteers from the organisation to present themselves 1 hour prior to starting time, to have their garments chosen by the Portofino Team. The fashion parade will usually run for 1 hour with full professional commentary from Roz highlighting pricing, sizing & fabric details. The ladies at the event will have time both before & after the parade to shop. An enjoyable day for everyone involved. 

No, there is no bricks & mortar store. Portofino supplies to invited guests at private events & through this online store. 

Orders are processed within 2 standard business days from the date the order was placed (excluding weekends & public holidays) & then sent through Australia Post. We use the standard service unless express post if required. Please refer to the auspost.com.au website ad delivery times are dependent on the location of the end destination. Delivery to non metropolitan areas may vary, particularly during busy periods. Please note that delivery delays due to Covid 19 & extreme weather events may be experienced. 

Charge is based on order price :

Regular Shipping $8 for orders $0-$69.95

FREE shipping for orders over $69.95

EXPRESS shipping flat rate of $12

We currently only post within Australia, for all orders from Overseas please contact us for shipping prices.

Please click here to be directed to our size chart.

We have a simple, no fuss returns policy.  You can return items up to 30 days from the purchase date, so if you need to return items for any reason here’s what to do.

Please return your unwanted garment to:

Portofino Australia Pty Ltd
PO Box 6383
Fairfield Gardens  Qld 4103

If you need to exchange a size please contact us by either emailing us or ringing so that we can ensure that we have your size.

Please post the garment back by normal mail, and enclose a letter telling us what you want us to do.

We are happy to cover the price of postage to you for exchanges; however you will need to pay for the postage back to us.

To contact us - click here.

Faulty Items.

All items are inspected prior to posting, however if you believe your garment has a fault, please specify this when returning it to us. We will reimburse your return postage on any faulty or incorrect items received.

We are happy to issue you with a refund in the case of a manufacturing fault.

To contact us - click here.

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