Returns and Exchanges
Please return your unwanted garment to:
Portofino Australia Pty Ltd
PO Box 6383
Fairfield Gardens Qld 4103
If you need to exchange a size please contact us by either emailing us or ringing so that we can ensure that we have your size. Please post the garment back by normal mail, and enclose a letter telling us what you want us to do. We are happy to cover the price of postage to you for exchanges; however you will need to pay for the postage back to us.
All items are inspected prior to posting, however if you believe your garment has a fault, please specify this when returning it to us. We will reimburse your return postage on any faulty or incorrect items received.
We are happy to issue you with a refund in the case of a manufacturing fault.